|  | Terms & Conditions |  | Definitions Seller means Garden Buildings Ltd, 91 Grantham Road, Bracebridge Heath, Lincoln, LN4 2PZ and the company's web site www.gardenbuildingsuk.co.uk
Customer means the person or company to whom this document is addressed. International Customer shall mean, Customer from outside the UK. |
| 1. General 1.1 These terms and conditions are applicable to the supply of products made by the Seller, hereafter referred as Garden Buildings Ltd, to the buyer hereafter referred as the Customer. |
| 2. Price 2.1 All prices are quoted in Pounds sterling and are inclusive of VAT (as may be prescribed by law from time to time), unless otherwise specified.
2.2 All prices are inclusive of postage and packing for delivery to mainland UK, unless otherwise stated. |
| 3. Payment 3.1 Payments must be made in Pounds sterling only, unless otherwise specified, and by one of the following payment methods
Major credit cards as listed: MasterCard, Visa, Switch, Solo, Visa Delta.
Cheques made payable to Garden Buildings Ltd
Bank transfer
Official purchase order, to be paid on pro-forma invoice. |
| 4.1 Passing of Risk 4.1 The risk in the goods shall pass to the Customer on delivery, as defined in clause 5.3 below. |
| 5. Delivery 5.1 Delivery date:
Any date or period for delivery shall be considered as indicative only, although it is our policy to try to fulfil all orders within 21 days. Any products not available at the time of your order will be sent to you, as soon as possible, when received from the manufacturer. Garden Buildings Ltd cannot be held responsible for delays in the delivery caused by the manufacturer, or any other third party.
5.2 Shipping
All products are sent through Cartwright Bros (Haulage) Ltd. Unless otherwise specified, all products must be signed for.
The Customer must request any other delivery method at the time of the order, and goods will be shipped under Customer's responsibility as defined in clause 5.3.
5.3 Passing of risk
When goods are delivered through Cartwright Bros (Haulage) Ltd, the Customer bears the risk, once the goods have been signed for.
For other delivery methods, the Customer bears the risk once the goods have left the Cartwright Bros (Haulage) Ltd premises. |
| 6. Acceptance 6.1 The Customer shall inspect the goods within a reasonable time after their receipt and shall be deemed to have accepted the goods unless within 10 days after their receipt the Customer shall have notified the seller that the goods are rejected. (This does not however affect the customers statutory rights). If no such action has been taken, Garden Buildings Ltd shall consider the products being as described, of satisfactory quality and fit for their purposes, and may not accept any reject at a later date. |
| 7. Return Procedure 7.1 If the goods are to be rejected in the time limit set in clause 6 above, the Customer shall comply with the return procedure as defined in clause 7.2, below. Garden Buildings Ltd will not accept any returned goods should the return not follow the aforementioned return procedure.
7.2 The Customer must contact Garden Buildings Ltd Customer Services on 01522 546995, and obtain a Returns Authorisation Number (RAN). This number shall be clearly quoted on the returned package. The package will be arranged to be collected by Garden Buildings Ltd, no collection fee applies.
7.3 In cases where the goods are rejected within 10 days, the Customer is entitled to a full refund or replacement. The faulty or damaged product must be returned to Garden Buildings Ltd, 91 Grantham Road, Bracebridge Heath, Lincoln, LN4 2PZ, 01522 546995 before the refund or replacement can be issued. |
| 8. Cancellations 8.1 Cancellations are only accepted if the Customer complies with the following cancellation procedure and before the order has been dispatched. If the order has been dispatched prior to the cancellation, the return procedure as defined in clause 7 (7.2 and 7.3) above will apply. If the procedure is not respected, the order will be considered valid and the Customer will remain liable for the full payment.
8.2 Cancellations can be made with Garden Buildings Ltd sales line on 01522 546995. Customers will be provided with a Cancellation Reference number (CRN) for them to keep for future reference. |
| 9. Law 9.1 These terms and conditions are governed and shall be interpreted in accordance with UK Law. |
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